Update Date: 29/04/2025 15:00PM   Dear Valued Customer, We are pleased to inform you that the air freight duty-paid channel will officially resume operations on Friday, May 2, 2025. All shipments through this channel can be arranged as usual starting from that date. Please plan your shipments accordingly based on your logistics needs. Should you have...

Updated on: 22/04/2025, 18:00 PM   Dear Valued Customers,   We have received an urgent notice from the airline regarding a sudden mechanical failure affecting one of their cargo aircrafts. As a result, related flights scheduled for this week are expected to experience delays of approximately 2 days.   We have taken immediate action to reroute shipments dispatched last night via alternative airlines. However, since the affected aircraft was a dedicated freighter, the sudden shift in cargo volume has overwhelmed available capacity across other carriers. Transportation resources are currently very tight.   We are actively coordinating with all parties to minimize the impact of this delay. Please rest assured that your shipments will be given priority whenever space becomes available, and we are doing our utmost to manage the time sensitivity.   We sincerely apologize for any inconvenience this may cause. Should you have any questions or require further assistance, please feel free to contact us at any time.   Sincerely, MYPOZ CUSTOMER SERVICE DEPARTMENT

Updated on: 22/04/2025 12:00 PM Dear Valued Customers, Labor Day is approaching, and our schedule will be as follows: Department / Service 30/04（Wed） 01/05（Thru） 02/05（Fri） Parcel Collection X X √ Order Processing X X √ Warehouse Dispatch X X √ Customer Service √ X √ Exchange Services √ X √ √: Operating as usual X: Service...

Updated on: 17/04/2025, 16:00 PM   Dear Valued Customers,   To ensure every order is delivered accurately and efficiently, please take note of the following effective immediately:   1. No changes to the shipping address will be allowed once an order has left the warehouse, to avoid delivery errors or delays. 2. For Private Sea Freight shipments, large or bulky items may be packed or dispatched before full payment is completed. Therefore, we are unable to make any address changes or other modifications. Please double-check your shipping details before placing your order.   For the safety of your parcels, please double-check your shipping information before place an order. Sincerely, MYPOZ CUSTOMER SERVICE DEPARTMENT

UPDATE: 08/04/2025  3:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   In order to comply with national export control regulations and avoid violating relevant policies and laws, we hereby remind all customers to pay attention to the following list of prohibited items for export. Please ensure that the category and information of...

Update date: 03/04/2025 15:00 pm     Dear Valued Customers: Due to the recent decrease in shipping costs, MyPoz will reduce the sea freight surcharges in West Malaysia. Hence, the customer can enjoy high-quality shipping services at a lower price.   Cubic （m³） Original price +36% New price decreased by 16% Adjustment More than 3.0m³ RM 360 +36% RM...

UPDATE: 01/04/2025 18:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Drop from 21% to 17%, the decrease is betweenRM 0.28–0.60, the retail price of subsequent weight for West Malaysia lowest is RM 10.38; for East Malaysia lowest is RM 18.88/0.5kg   Sensitive cargo air freight surcharge: Drop from 18% to 17%, the decrease is between RM 0.09– 0.160， the retail price of subsequent weight for West...

Update Date: 01/04/2025 16:00 PM   Dear Valued Customers, Thank you for your continued support and cooperation! To better serve you, we will be adjusting the shipping surcharge for our Japan warehouse. The details are as follows: Adjustment of Shipping Surcharge: The original surcharge was 30%, and it has now been adjusted to 26%, resulting in...