Long Distance Shipping, Zero Distance Remote Control
JAPAN SHIPPING
日本集运
- JAPAN SHIPPING PRICE LIST
- SHIPPING NOTES
- FREQUENTLY ASKED QUESTIONS
Japan Shipping Price List
日本运费表
Japan- West Malaysia
- 1-4kg RM50/kg
- 5-10kg RM49/kg
- 10kg> RM48/kg
- 30kg> RM47/kg
- 50kg> RM46/kg
RM46.00
Japan- East Malaysia
- 1-4kg RM60/kg
- 5-10kg RM59/kg
- 10kg> RM58/kg
- 30kg> RM57/kg
- 50kg> RM56/kg
RM56.00
Gentle Reminder
*Starting Mar 25, 2022 (Friday), Japan to Malaysia air freight fee will be calculated according to the latest price list.
*Delivery validity: West Malaysia- 5-7 working days; East Malaysia- 8-10 working days, one flight every Saturday
*Minimum shipment: General & sensitive cargo- 1kg
*According to the standard “air freight” algorithm, the actual weight collected is based on the “actual weight” or “volume weight”, depending on which weight is higher.
*The volume weight algorithm is (length X width X height) cm/6000= Volume
*Japan will have an extra long surcharge if a single side- 121-149cm: RM260; 150cm or above= RM325
*The shipping fee will be provided within 24 working hours once the order is placed. (2 working days for inbound status update, receive within 5 working days after the payment is made）
*No. of parcel:1-10 parcels = Free collection fee, 10 parcels and above= RM1 / parcel. Free collection fee if the single parcel is more than 50kg.
* In case of holidays, transportation peak, bad weather and slow delivery caused by the third party, which is out of our control, may cause delivery delay.
Japan Shipping Procedure Example
Shipping Notes
注意事项
01
After purchasing, kindly add the parcel and submit order to allow the customer service prepare for the customs clearance documents.
02
Without adding the parcel in the system, the parcel will not be shipped to Malaysia by default.
03
The oversea customer service will update inbound within 2 working days once the parcel arrived at the warehouse.
04
The inbound update might be delayed due to the time lag between Malaysia and Japan.
05
Customers will know the shipping fee within 24 hours after the order is place.
06
After making payment, it is expected to arrange for delivery within 3-4 working days under normal condition.
07
To ship a large amount of sensitive cargo, minimum shipment is 1kg, please inform our customer service in advance.
08
Please provide customer service item's photo and amount to verify which channel to use.
09
The responsibility is borne to the customer if shipped prohibited items and caused parcel loss or detained during customs inspection.
10
If the parcel does not indicate the MP number, USD 5 will be charged as the fee for finding the parcel.
11
If cannot provide us any effective message, maybe cannot verify the parcel. (Investigation period will be 15 days only.)
12
Overdue will be considered as not received by local warehouse and we will not bear for any compensation.
13
If the online purchase website cannot fill in the MP code, please contact the seller to manually note on the package.
14
Customers are advised to purchase insurance for the parcel, if any accident happened, fully compensated up to RM50,000.
15
If no insurance is purchased, the maximum compensation under the regulations is RM100.
16
If the product has been insured, the scope of compensation is for the parcel loss only, not included parcels/items damage.
17
For the customers who have not purchased the cargo insurance, the compensation is followed the freight regulations.
Frequently Asked Questions
01
Japan Shipping Procedure
02
Why does the courier website show that it has been signed, but the system has not updated the inbound status?
The warehouse staff will sign for the parcel immediately once it arrived at the warehouse, the overseas customer service will update inbound within 2 working days. The update might have some delays due to the time lag.
03
How long will it take to receive the goods？
The delivery will be arranged within 3-4 working days after the payment is made.
04
Is there any sensitive channel?
Japan has sensitive channel, the minimum shipment of sensitive cargo is 1kg. If you are uncertain which channel to use, please consult our customer service in advance.
05
Under what circumstances need to use special sensitive channels?
If the customer would like to ship a large amount of sensitive cargo, then need to use the special sensitive channel. Please consult our customer service in advance, the procedure is as below:
Step (1)： 陈鉴凡 MP(customer code)
Step (2)： Provide resit
06
Can liquid and digital products be shipped to Malaysia?
Can, but need to use sensitive channel to ship because all these belong to sensitive items.
07
Is there anything that cannot be shipped?
- Contain alcoholic products, living things, potted plants, plants, flammables, spray cannot be shipped.
- Due to the wide variety of products, only lists certain type of products, please consult our customer service in advance if you are uncertain of it.
08
Is the shipping fee included the import tax?
The shipping fee included tax and customs clearance fees, the customer only need to pay once will do.
09
Is there any warehousing service?
| Storage Service | |
| Inbound for 30 days | Free storage |
| More than 30 days | Charge based on the number of parcel and 10kg as one unit |
| Every parcel RM1/ day | |
| More than 45 days | Destroy |
| Example | 1-30 days = Free storage, 31-45 days = Storage fee, more than 45 days= Destroy |
10
Recommended Japan Online Shopping Website
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