UPDATE: 27/01/2026 12:00 PM   Dear Valued Customers:   As the Chinese New Year approaches, we would like to express our sincere appreciation for your continued support and trust in MyPoz. Please find below our holiday schedule during the Chinese New Year period:   Customer service & Alipay departments: Off from Feb 14th(Sat) to Feb 22th (Sun),...

UPDATE: 20/01/2026, 17:00 PM   Dear Customers,   Warm greetings from MyPoz! As the New Year approaches, we would like to take this opportunity to sincerely thank you for your continued trust and support. To help you better plan ahead and enjoy a smooth transition into the new year, we would like to gently remind...

UPDATE: 14/01/2026 16:00 PM   Dear Valued Customers,   Thank you for your continued support of our China–Malaysia consolidation service.   We would like to inform you that we have recently received an official notice from GDEX. Due to a large volume of bulk shipments being reassigned and transferred to GDEX within a short period...

UPDATE:12/01/2026 12:00 PM     Dear Valued Customers:     Warehouse: Guangzhou, China   General cargo air freight surcharge: Adjust from 21% to 18%, the decrease is between RM 0.42– RM 0.90, the retail price of subsequent weight for lowest is RM 16.52/kg; for East Malaysia lowest is RM17.70/0.5kg     Effective from: 13/01/2026, Tuesday, 7:00 pm onwards for all collected air freight orders from the Guangzhou warehouse.  ...

UPDATE: 01/01/2026 17:00 PM   Dear Valued Customers: Warehouse: Guangzhou, China   Malaysia General cargo air freight surcharge: Adjust from 28% to 21%, the increase is between RM 0.98– RM 2.10, the retail price of subsequent weight for lowest is RM 16.94/kg; for East Malaysia lowest is RM 18.15/0.5kg Malaysia Sensitive cargo air freight surcharge: Adjust from 18% to 15%, the increase is between RM 0.53– RM 1.20 the retail price of subsequent...

Update Date: 23/12/2025, 14:00 PM Dear Valued Customers, Thank you for your continued trust and support of our China–Malaysia consolidation services. We have recently received an official notice from our port and logistics partners. In order to further strengthen safety management and ensure the safety of port operations and maritime transportation, we would like to...

UPDATE: 17/12/2025 11:00 AM   Dear Valued Customers:   The coming Dec 25th (Thru) is Christmas. Malaysia customer service team and Alipay reload department will take one day off, and all the inquiries and reload orders will be processed gradually on the next working day. (Gentle reminder: If the customers need to ship on Christmas,...

UPDATE: 01/12/2025 12:00 PM   Dear Valued Customers, Warm greetings! Thank you for your continuous trust and support in our services. Recently, we received an official update from BBB Courier regarding delays in their final-mile delivery network. Due to increased operational pressure in the local delivery system, some parcels are experiencing slower-than-usual delivery times. To minimize...