*A parcel collection fee will be charged for no.of parcel more than 5: RM1/ parcel
*For wooden boxes or single shipment exceeding 70kg, export declarations are required to despatch
*If the type of shipment is unique, please contact our customer service in advance to verify the inbound permission from the Taiwan warehouse
The warehouse staff will sign for the parcel immediately once it arrived at the warehouse, the overseas customer service will update inbound within 2 working days. The update might have some delays due to the time lag.
About 3-5 working days after the parcel arrives at the overseas warehouse.
Can, certain liquid and digital products can be shipped. If you are uncertain of the classification of goods, you can consult our customer service.
Taiwan does not have sensitive channel, only general cargo channel, and it is divided by the items that can or cannot be shipped. If you are uncertain of the classification of goods, you can contact our customer service for assistance.
The shipping fee is included the tax and customs clearance service charge, the customers only need to pay one time shipping fee will do.
If the parcel arrived at the warehouse on Saturday, it will be arrange to ship to Malaysia on the next Friday by default. Once it arrived in Malaysia, the customer will receive it within 3-4 working days.
|Inbound for 30 days||Free|
|More than 30 days||Charge RM1/ parcel|
|More than 45 days||Destroy|
|Example：||1 – 30 days= Free storage, 31-45 days= RM1 storage fee/ parcel，more than 45 days= Destroy|