Update date:28/05/2025 18:00 pm   To our valued customers: Due to the recent increase in shipping costs for West Malaysia, our company will increase the surcharges for all shipping channels in West Malaysia from 20% to 25% tomorrow. The adjustments are as follows: ​Example: General cargo private shipping to West Malaysia Cubic （m³） Original price +20% New price increased by 5% Adjustment More than 3.0m³ RM 360 +20% RM 450.00 (+)RM 18.00 More than 5.0m³ RM 340 +20% RM 425.00 (+)RM 17.00     Effective date: 29/05/2025. After 12:00 pm on Thursday, all West Malaysia shipping orders received will be subject to the latest shipping charges.   If you have any questions, please contact Whatsapp customer service: 012-3742238 This is to inform you, thank you!     From Malaysian Shipping Sector

  Notice: Shipment Schedule Update for BSA250514YC Update Date: 22/05/2025, 5:00 PM   Dear Valued Customers, Thank you for your continued support and cooperation. We would like to provide you with an update regarding the shipment under schedule BSA250514YC:   The container, originally scheduled to depart on 18 May 2025, has not yet set sail...

UPDATE: 22/05/2025 3:00 PM     Dear Valued Customers: The coming May 31st (Sat) is Dragon Boat Festival. On that day, MyPoz customer service and Alipay reload departments are operating as usual; Guagzhou warehouse receives parcels and processes orders as usual, only the despatching of shipments will be affected as followed: Guangzhou Shipping Warehouse 30/05（Fri） 31/05（Sat） 01/06（Sun） Receive parcel √ √ √ Process...

UPDATE: 13/05/2025 03:00 PM   Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Adjust from 12% to 21%, the adjust is between RM 1.26 – RM 1.80, the retail price of subsequent weight for West Malaysia lowest is RM 8.47/0.5kg; for East Malaysia lowest is RM 18.15/0.5kg   Effective from: 15/05/2025, Thrusday, 7:00 pm onwards for all collected air freight orders from the Guangzhou warehouse   Thank you!     Sincerely, MYPOZ AIR FREIGHT DEPARTMENT  

Updated: 07/05/2025 17:00 PM   Dear Valued Customer, Please refer to the following service arrangements for the upcoming Vesak Day holiday on 12/05/2025 (Monday): ✅ Guangzhou, Korea, and Thailand warehouses: Operating as usual (parcel receiving, order processing, and outbound shipments) ✅ Customer service and redemption services: Closed for 1 day, will resume normal operations on 13/05/2025 (Tuesday) ✅ Taiwan...

Update Date: 06/05/2025  15:00 PM   Dear Valued Customer,   To comply with national regulations, please be informed that the following items are strictly prohibited from being exported via air freight channels. You are kindly reminded to ensure that the contents of your shipment are compliant before sending. If any prohibited items are found, resulting...

Update date: 06/05/2025 12:00 pm   Dear Valued Customers: According to the latest customs requirements, for all shipments via sea freight, especially those involving machinery and equipment, please be sure to fill in the correct product name when adding the package and declare the equipment status new or used.   📌 Please note: If used machines...

Update Date: 29/04/2025 15:00PM   Dear Valued Customer, We are pleased to inform you that the air freight duty-paid channel will officially resume operations on Friday, May 2, 2025. All shipments through this channel can be arranged as usual starting from that date. Please plan your shipments accordingly based on your logistics needs. Should you have...

Updated on: 22/04/2025, 18:00 PM   Dear Valued Customers,   We have received an urgent notice from the airline regarding a sudden mechanical failure affecting one of their cargo aircrafts. As a result, related flights scheduled for this week are expected to experience delays of approximately 2 days.   We have taken immediate action to reroute shipments dispatched last night via alternative airlines. However, since the affected aircraft was a dedicated freighter, the sudden shift in cargo volume has overwhelmed available capacity across other carriers. Transportation resources are currently very tight.   We are actively coordinating with all parties to minimize the impact of this delay. Please rest assured that your shipments will be given priority whenever space becomes available, and we are doing our utmost to manage the time sensitivity.   We sincerely apologize for any inconvenience this may cause. Should you have any questions or require further assistance, please feel free to contact us at any time.   Sincerely, MYPOZ CUSTOMER SERVICE DEPARTMENT