UPDATE: 10/11/2023 5:30 PM Dear Valued Customers: Due to changes in the shipping procedure, from now on, all users must contact MyPoz customer service in advance to obtain the warehouse addresses before using Australia, United States and Korea shipping services. MyPoz is not responsible for any goods sent to the original warehouses’...
UPDATE: 8/11/2023 3:00 PM Dear Valued Customers: The coming Nov 12th (Sun) is Deepavali. Since it falls on a weekend, MyPoz will be off for one day, the customer service and Alipay reload departments will operate as usual on Monday (Nov 13th), and the Guangzhou warehouse will continue receiving parcels, processing orders, and...
UPDATE: 31/10/2023 3:00 PM Dear Valued Customers: MyPoz was informed that due to insufficient shipping spaces, one of the general cargo flights scheduled to depart to KLIA on Oct 28th (Sat) was delayed and expected to take off again tomorrow (Oct 1st). Besides, some of the flights from China to Malaysia have...
UPDATE: 27/10/2023 6:00PM Dear Valued Customers: MyPoz was informed that some of the flights from China to Malaysia were being cancelled due to the bad weather, resulting in reduced flights and shipping spaces, and might have delayed flights in the future. Therefore, MyPoz urges all customers to ship in advance if they have any urgent items. A small...
UPDATE: 24/10/2023 4:00 PM Dear Valued Customers: Every year-end is Malaysia’s rainy season. The shipments might get wet when unloading at the airport or the port. MyPoz reminds all customers to choose waterproof packaging when adding parcels to avoid damage to items due to taking in the water. MyPoz will not bear...
UPDATE: 23/10/2023 11:00 AM Dear Valued Customers: Starting Nov 1, 2023, MyPoz will reduce the maximum referrer’s rebate limit from 1% to 0.1% For any inquiries, kindly contact our customer service: https://bit.ly/mypoz-customer-service-whatsapp Thank you! Sincerely, MYPOZ MANAGEMENT
UPDATE: 17/10/2023 4:30 PM Dear Valued Customers: Malaysian Customs increased the customs clearance fees and taxes, and the frequent inspections caused the customs clearance fees to increase significantly. MyPoz is forced to raise the West Malaysia sea freight surcharge West Malaysia sea freight surcharge: Rise from 0% to 18%, the increase is...
UPDATE: 17/10/2023 11:00 AM Dear Valued Customers: Due to the increase in shipping costs to East Malaysia, MyPoz will increase the basic price of sea shipping from China to East Malaysia tomorrow, and the surcharge will remain at 0%. The following is the adjusted basic price list: China to Sabah Private Sea Freight...
UPDATE: 5/10/2023 12:00 PM Dear Valued Customers: To meet the market demand and to provide a more affordable price to MyPoz customers, MyPoz will lower the price of the West Malaysia sea freight small package starting from tomorrow (Oct 6th) by RM1/kg. The following is the price list: China to West Malaysia...
UPDATE: 26/9/2023 12:00 PM Dear Valued Customers: The Guangzhou warehouse management just received a temporary notification from the relevant authorities that the Guangzhou warehouse area will have electrical maintenance today from 8:00 AM to 10:00 PM. The warehouse staff will continue to receive parcels as usual, but the entire park will experience a temporary...
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