Updated on: 24/04/2026 12:00 PM

 

Dear Valued Customer,

 

Thank you for your continued support and trust in our services.

 

We have been informed by the airlines that, flight schedules on Southeast Asia routes will be adjusted, with some services subject to cancellation or reduced frequency. As a result, overall air freight transit times may be affected, with an estimated delay of approximately 1–2 days.

 

In response to these changes, we have proactively implemented contingency measures, including multi-channel space booking and optimized capacity allocation, to ensure your shipments are arranged as efficiently as possible. At present, overall transit operations remain under control.

 

To minimize the impact of these adjustments, we kindly suggest planning your shipments in advance where possible. We will also continue to coordinate resources and strengthen operational arrangements to maintain stable delivery performance.

 

In addition, due to the current tight airline capacity, market freight rates may experience fluctuations. We will continue to monitor the situation closely and keep you informed of any updates in a timely manner.

 

We sincerely apologize for any inconvenience caused and greatly appreciate your understanding and continued support. Should you have any questions or requirements, please feel free to contact us at any time. We remain committed to providing you with stable and reliable service.

Sincerely,
Malaysia Customer Service Team