UPDATE: 6/9/2022 11:00 AM

 

 

Dear Valued Customers:

The coming Sep 10 (Sat) is the Mid-autumn Festival, which is also the public holiday of China, expected to affect the flight’s arrangements before and after the festival. The operation of Guangzhou warehouse is as usual, only the shipment despatching will be affected as below:

Guangzhou Warehouse	9/9（Fri）	10/9（Sat）	11/9（Sun）
Receive shipments	√	√	√
Process orders	√	√	√
Despatch shipments	X	X	√

 

On that day, Malaysia customer service team and Alipay reload department will operate as usual until 1 pm, expected to process the Alipay orders submitted before 12 pm.

 

To avoid any delays, please arrange for despatching in advance.

 

 

Sincerely,

MYPOZ CUSTOMER SERVICE DEPARTMENT