UPDATE: 19/09/2025 12:00 PM

 

Dear Valued Customers:

The upcoming China’s National Day on October 1^st (Wed.), the warehouse will be off for 2 days from September 30^th to October 1^st, the last day of despatching is September 29^th (Mon.).

MyPoz customer service and Alipay reload departments will operate as usual. We appreciate your cooperation.

For details,please refer to the table below:

Guangzhou Warehouse	9/29 MON	9/30 TUE – 10/1WED	10/2 THU	10/3 FRI	10/4 SAT	10/5 SUN	10/6 MON	10/7 TUE
Receive parcel	√	X	√	√	√	√	√	√
Process order	√	X	√	√	√	√	√	√
Despatch shipments	√	X	X	√	X	X	X	√
Customer Support	√	√	√	√	√	√	√	√
Exchange Services	√	√	√	√	√	√	√	√

 

Remarks: √-as usual; X-temporarily stop

 

For the progress of sea freight unloading and air and sea freight customs clearance will also be affected, expected to take one week to return to normal. For urgent shipment, please make payment before September 24^th (Wed.) to arrange for despatching.

 

Gentle reminder: China’s National Day is approaching. In the meantime, the customs will strictly inspect the export of counterfeit brands, intellectual property rights, prohibited items, etc. MyPoz advises all customers not to use the general or sensitive cargo channel to ship counterfeit brand goods and avoid to shipping these items recently. We appreciate your understanding and cooperation.

Sincerely,

MYPOZ CUSTOMER SERVICE DEPARTMENT