UPDATE: 27/01/2026 12:00 PM

 

Dear Valued Customers:

 

As the Chinese New Year approaches, we would like to express our sincere appreciation for your continued support and trust in MyPoz. Please find below our holiday schedule during the Chinese New Year period:

 

• Customer service & Alipay departments: Off from Feb 14^th(Sat) to Feb 22^th (Sun), back to work on Feb 23^th (Mon)
• Guangzhou warehouse: Off from Feb 14^th(Sat) to Feb 24^th(Tue), last receiving parcels and processing orders on Feb 13^th (Fri) but no despatching, operating as usual on Feb 25^th (Wed)

 

Guangzhou	13/02（Fri）	14/02（Sat）-22/02（Sun）	23/02 （Mon）- 24/02（Tue）	25/02（Wed）
Receive parcel	√	X	X	√
Process order	√	X	X	√
Despatch shipments	X	X	X	√
Customer Support	√	X	√	√
Exchange Services	√	X	√	√

Remarks: √ As usual｜X Temporarily stop

 

🔔 Important Reminders

1. As the festive season approaches, regular air freight services from China to Malaysia may experience overcapacity or flight delays. For urgent shipments, we recommend using air-sensitive channels with more stable transit times.
2. Please place your orders promptly after your parcels arrive at the warehouse to avoid possible delays during the pre- and post-holiday period.
3. Before Chinese New Year, only air shipments from China to Malaysia and Singapore will be accepted. Other shipping channels will mainly resume receiving shipments after the holiday.
4. The final pre-holiday shipment schedule does not include uncontrollable third-party factors, such as customs clearance, weather conditions, or epidemic-related issues.

🎊 MyPoz wishes you a Happy Chinese New Year, good health to your family, smooth deliveries, shipments reaching all destinations, and a prosperous year ahead!

 

Sincerely,

MYPOZ MANAGEMENT