UPDATE: 01/12/2025 12:00 PM
Dear Valued Customers,
Warm greetings! Thank you for your continuous trust and support in our services.
Recently, we received an official update from BBB Courier regarding delays in their final-mile delivery network. Due to increased operational pressure in the local delivery system, some parcels are experiencing slower-than-usual delivery times. To minimize the impact on your shipping schedule and customer experience, we would like to share the following service updates and arrangements:
⭐ 1. For Customers Who Have Already Shipped via BBB Sea Shipping Small Parcel
If your parcels have already been dispatched through the BBB Sea Shipping Small Parcel channel, please rest assured—we will fully support you.
We will:
- Continuously track your parcel status and provide timely delivery updates
- Proactively communicate with the courier company to help expedite delivery
- Offer fast support and solutions should any delivery issues arise
Our customer service team will closely monitor delayed shipments. If you would like to check specific tracking numbers, feel free to contact us anytime—we will assist you as soon as possible.
⭐ 2. Recommended Alternative for New Shipments: SKYNET Sea Shipping Small Parcel
To ensure a more stable and efficient delivery experience, we recommend choosing the SKYNET Sea Shipping Small Parcel channel for your upcoming shipments:
✔ SKYNET Sea Shipping Small Parcel Benefits
- More stable delivery time
- High delivery success rate
- Faster and more responsive after-sales support
We aim to provide you with a more reliable logistics option to enhance your shipping experience.
If you need assistance with shipment selection, parcel tracking, or after-sales support, our team is always here to help.
Thank you once again for your understanding, cooperation, and trust.
Sincerely,
MYPOZ CUSTOMER SERVICE DEPARTMENT
