*Delivery validity: West Malaysia- 5-7 working days; East Malaysia- 8-10 working days, one flight per week
*Minimum shipment: General cargo- 1kg; sensitive cargo- 10kg with an extra charge of RM5/kg
*Air freight surcharge is 30%, included tax and customs clearance
*According to the standard “air freight” algorithm, the actual weight collected is based on the “actual weight” or “volume weight”, depending on which weight is higher.
*The volume weight algorithm is (length X width X height) cm/6000= Volume
*The shipping fee will be provided within 24 working hours once the order is placed. (2 working days for inbound status update, receive within 5 working days after the payment is made）
*No. of parcel:1-10 parcels = Free collection fee, 10 parcels and above= RM1 / parcel. Free collection fee if the single parcel is more than 50kg.
* In case of holidays, transportation peak, bad weather and slow delivery caused by the third party, which is out of our control, may cause delivery delay.