Updated Date: 20/02/2025, 3:00 PM Dear Valued Customers: In order to ensure smooth customs clearance for orders from overseas warehouses (South Korea, Thailand, Japan, and Taiwan), please accurately declare the local currency value of the goods when placing an order and upload the correct purchase receipts or invoices. Please ensure that the uploaded receipts or...
Update date:14/02/2025 18:00 pm To our valued customers: Due to the recent increase in shipping costs for West Malaysia, our company will increase the surcharges for all shipping channels in West Malaysia from 25% to 42% tomorrow. The adjustments are as follows: Example: General cargo private shipping to West Malaysia Cubic （m³） Original price +25%...
UPDATE: 11/02/2025 03:00 PM Dear Valued Customers: Warehouse: Guangzhou, China Due to recent strict customs inspections on import goods in Malaysia, there has been a significant increase in costs during the clearance process. To ensure smooth customs clearance and avoid unnecessary delays or additional fees, we would like to remind you to ensure...
Update Date: 10/02/2025 18:00PM Dear Valued Customers, Due to the recent increase in Malaysia Customs’ inspection efforts, we would like to remind all customers to ensure 100% accuracy in their cargo declarations, especially for product names. Each product name must be declared individually, and generalized descriptions should be avoided. Failure to comply may result in...
Update date: 07/02/2025 1:00pm Dear Valued Customers, Due to the recent strict inspections by Malaysian Customs to crack down on smuggling and contraband, as well as e-cigarette tax evasion, the entire Malaysian Customs is currently conducting rigorous inspections on all incoming packages imported from abroad, resulting in a certain degree of delay in customs clearance...
Update Date: 6th February 2025, 14:00 Dear Valued Customers, We would like to sincerely thank you for your continuous support and cooperation. Due to recent increases in clearance fees, after thorough discussion and evaluation, we have decided to adjust the fuel surcharge for direct shipments from Thailand to Malaysia to 5%. This adjustment will...
Update date: 05/02/2025 6:00pm Dear Valued Customers, Emergency Notice‼ We received news that Malaysian customs has implemented strict inspections recently. The customs of goods arriving in Malaysia recently will conduct more careful and strict inspections. Mypoz cannot know the estimated timeliness. If there is any update of the shipment movement, Mypoz will update on the website to notify customers as...
Update date: 18/01/2025 12:00 pm Dear Valued Customers, Thank you for your continued support and trust in our services. To ensure smooth delivery of your goods, we would like to inform you of the following regarding our sea freight service from China to Singapore and East Malaysia (Sabah/Sarawak): Timeframe for Loading after Payment: After payment is...
UPDATE: 15/01/2025 10:00 AM Dear Valued Customers: Chinese New Year is approaching, and Malaysia is entering the final few days of delivery before CNY. The last delivery date for private sea freight is Jan 22 (Wed). To avoid delays in delivery efficiency, the driver will call the customers in advance to inform the upcoming delivery date and time. MyPoz has...
Update Date: 08/01/2025, 12:00pm Dear Valued Customers, We have been informed by the Skynet CR2 station that due to a shortage of drivers and the ongoing high volume of shipments during the peak season, some deliveries are experiencing delays. While Skynet have made efforts to arrange for additional drivers to assist with deliveries, we are...
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