UPDATE: 9/5/2022 4:00 PM Dear Valued Customers: The coming Sunday (May 15) is Wesak Day, and is also a public holiday in Malaysia. As Sunday is MyPoz weekly holiday and will be made up on Monday (May 16). MyPoz customer service and Alipay reload department will be off for one day, all...
UPDATE: 9/5/2022 3:00 PM Dear Valued Customers: MyPoz has received the notification from the loading company that the second-hand shipments cannot be exported from China by sea freight temporarily. The customers are urged to stop sending all these shipments to the Guangzhou direct shipping warehouse. The prohibited second-hand shipments refer to the...
UPDATE: 22/4/2022 10:00 AM Dear Valued Customers: Starting from last year, MyPoz will automatically clear the points accumulated in the previous year on the May 1 every year. All the points accumulated in the account before May 1, 2021 00:00 will be automatically cleared. MyPoz urged the customers to use the points...
UPDATE: 21/4/2022 4:00 PM Dear Valued Customers: In order to meet the market demand, MyPoz has reduced the transportation fee from Thailand to Malaysia up to 13%. MyPoz has also cancelled the 30% fuel surcharge and the sensitive surcharge of RM80/m³, as well as, reduced the amount of the minimum charge from RM200...
UPDATE: 20/4/2022 10:00 AM Dear Valued Customers: Sincerely, MYPOZ CUSTOMER SERVICE DEPARTMENT
UPDATE: 14/4/2022 11:00 AM Dear Valued Customers: In order to meet the market demand, MyPoz will reduce the shipping price from US to Malaysia to provide customers with more affordable overseas shipping prices. The minimum shipment of US sensitive channels will be adjusted from 10kg to 1kg also can be shipped! MyPoz...
UPDATE: 11/4/2022 4:00 PM Dear Valued Customers: Certain areas in Guangzhou are implementing closed control management. MyPoz warehouse in Guangzhou does not belong to the control area, and hence, it still can be operated as usual. To avoid any delays during this critical period, MyPoz warehouse management urged all the customers to...
UPDATE: 11/4/2022 2:00 PM Dear Valued Customers: West Malaysia sea freight surcharge: Dropped from 11% to 7%, the decrease is 4%- the retail price of West Malaysia private sea freight per 1 m3 is in between RM481.50-RM535, the retail price of every subsequent weight for sea freight small packages is in between RM3.75-RM6.42...
UPDATE: 7/4/2022 11:00 AM Dear Valued Customers: Medical supplies channel special offer, 1kg is only RM18 (Original Price: RM40/kg)! This channel is suitable for the customers who want to ship the medical supplies in bulk such as masks, Covid-19 test kits, PPE suits, face shields, and so on, the following is the price...
The information required for shipping of Covid-19 test kit: Medical Device Registration Certificate Business license, medical device production license, medical device filling certificate Commodity inspection and customs clearance documents Sanitary Inspection Verification form Sanitary Inspection Approval form Certificate For Exportation of Medical Products Export Declaration of Medical Supplies Customs declaration draft, sales contract, invoice, packing...
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