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UPDATE: 29/12/2023 5:00 PM     Dear Valued Customers: There is an increase in transportation costs. MyPoz will raise the extra charges for some remote areas from now on.   The minimum charge for each order is RM300, and the shipment over 1m³ will be calculated at RM30/0.1m³. The affected remote areas are: Genting Highlands...

UPDATE: 20/12/2023 11:00 AM     Dear Valued Customers: The coming Dec 25th (Mon) is Christmas. Malaysia customer service team and Alipay reload department will take one day off, and all the inquiries and reload orders will be processed gradually on the next working day. (Gentle reminder: If the customers need to ship on Christmas,...

UPDATE: 15/12/2023 3:00 PM     Dear Valued Customers: Recently, fraud syndicates used different methods to scam people. In response, MyPoz has upgraded the system security regularly to provide customers with a safer online transaction environment.   MyPoz reminds all users to take note of the followings before making orders and doing transactions: Make an...

UPDATE: 14/11/2023 4:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Rise from 0% to 8%, the increase is between RM1.12-2.40, the retail price of subsequent weight for West Malaysia lowest is RM7.56/0.5kg; for East Malaysia lowest is RM16.20/0.5kg   Sensitive cargo air freight surcharge: Rise from...

UPDATE: 10/11/2023 5:30 PM     Dear Valued Customers: Due to changes in the shipping procedure, from now on, all users must contact MyPoz customer service in advance to obtain the warehouse addresses before using Australia, United States and Korea shipping services.   MyPoz is not responsible for any goods sent to the original warehouses’...

UPDATE: 8/11/2023 3:00 PM     Dear Valued Customers: The coming Nov 12th (Sun) is Deepavali. Since it falls on a weekend, MyPoz will be off for one day, the customer service and Alipay reload departments will operate as usual on Monday (Nov 13th), and the Guangzhou warehouse will continue receiving parcels, processing orders, and...

UPDATE: 31/10/2023 3:00 PM     Dear Valued Customers: MyPoz was informed that due to insufficient shipping spaces, one of the general cargo flights scheduled to depart to KLIA on Oct 28th (Sat) was delayed and expected to take off again tomorrow (Oct 1st).   Besides, some of the flights from China to Malaysia have...

UPDATE: 27/10/2023 6:00PM     Dear Valued Customers: MyPoz was informed that some of the flights from China to Malaysia were being cancelled due to the bad weather, resulting in reduced flights and shipping spaces, and might have delayed flights in the future. Therefore, MyPoz urges all customers to ship in advance if they have any urgent items.   A small...