Update Date:29/08/2025 13:00 PM Dear Valued Customers, Warehouses: Japan & Taiwan Due to a public holiday at our Malaysia warehouse on Monday, September 1st, shipments from Japan and Taiwan will experience a delay. We expect shipments to arrive at our Malaysia warehouse on Wednesday, after which we will arrange for immediate...
Update Date: 26/08/2025, 12:00 PM Dear Valued Customers, We would like to inform you that the vessel SSA250816WC, which carries your cargo, has experienced a second delay in departure due to grounding at anchorage, as per the latest update from the shipping line. The new estimated time of departure (ETD) is 02...
UPDATE: 25/8/2025 5:00 PM Dear Valued Customers, Please be informed that August 31 (Sunday) is Malaysia’s National Day. Kindly take note of the following holiday arrangements: China Warehouse: Operations will continue as usual — parcels will be received and orders will be processed as normal. Malaysia Customer Service & Alipay Top-Up Department: A replacement...
UPDATE: 04/08/2025 13:00 PM Dear Valued Customers: Warehouse: Guangzhou, China General cargo air freight surcharge: Adjust from 12% to 14%, the adjust is between RM 0.28 – 0.60, the retail price of subsequent weight for West Malaysia lowest is RM 7.98/0.5kg; for East Malaysia lowest is RM 17.10/0.5kg Sensitive cargo air freight surcharge: Adjust from 14% to 18%, the adjust is...
Update Date: 25/07/2025 18:00 PM Dear Valued Customers, Warehouse: Thailand Direct Shipping Warehouse Thank you for your continued trust and support in our logistics services. To ensure smooth customs clearance and compliance with Thai regulations, we would like to kindly remind all customers that all shipment declarations to our Thailand warehouse must be truthful, complete,...
UPDATE: 15/07/2025 14:00 PM Dear Valued Customers: According to the latest notice from our customs clearance partner at Kuala Lumpur International Airport, Malaysian customs authorities have begun implementing enhanced inspection procedures starting this week. As a result, the clearance process is currently slower than usual, with an estimated lead time of approximately 3 working...
UPDATE: 04/07/2025 18:00 PM Dear Valued Customers: Warehouse: Guangzhou, China General cargo air freight surcharge: Drop from 15% to 12%, the decrease is between RM0.21 – 1.08, the retail price of subsequent weight for West Malaysia lowest is RM 7.84/0.5kg; for East Malaysia lowest is RM 16.80/0.5kg Sensitive cargo air freight surcharge: Drop from 15% to 14%, the decrease is between RM 0.09 – 0.38， the retail...
Update date:03/07/2025 17:00 pm Dear Valued Customers, Thank you for your continued support and trust! To help ease shipping costs and improve your shopping experience, we’ve adjusted the air shipping rates for special sensitive items (West Malaysia / East Malaysia). The new rates are more affordable and will help you save right away! 🚚 New...
Update Date: 02/07/2025 12:00 PM Dear Valued Customers, Warehouse: Thailand Direct Shipping Warehouse Due to the upcoming public holidays in Thailand, the warehouse will be closed on the following dates: 📅 Holiday Dates: Friday, July 11, 2025– Buddhist Lent Day Monday, July 28, 2025– King’s Birthday 🏢 Please note the warehouse will be closed...
Update date:01/07/2025 12:00 pm To our valued customers: Due to recent customs policy adjustments, shipments containing metal components are now subject to stricter inspections, resulting in delays and clearance difficulties for some customers. To ensure your goods can be delivered to Malaysia safely and efficiently, we have coordinated with customs brokers and airline...
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