Update date: 22/09/2025 12:00 pm To our valued customers: Due to the recent increase in shipping costs for West Malaysia, our company will increase the surcharges for all shipping channels in West Malaysia from 0% to 12% tomorrow. The adjustments are as follows: Example: General cargo private shipping to West Malaysia Cubic （m³） Original price...
UPDATE: 21/09/2026 12:00 PM Dear Valued Customers: Warehouse: Guangzhou, China General cargo air freight surcharge: Adjust from 11% to 15%, the adjust is between RM 0.56 – 0.80, the retail price of subsequent weight for West Malaysia lowest is RM 8.05/0.5kg; for East Malaysia lowest is RM18.40/0.5kg Singapore airfreight surcharge: Adjust from 6% to 8%, the adjust is between RM 0.42 – 0.72 the retail price of subsequent weight for lowest airfreight is RM 22.68/kg. Effective...
UPDATE: 18/09/2025 1:00 PM Dear Valued Customers: The upcoming China’s National Day on October 1st (Thrus), the warehouse will be off for 2 days from October 1st,to October 2nd, the last day of despatching is September 29th (Tue.). For details, please refer to the table below: Guangzhou Warehouse 9/29 TUE 9/30 WED 10/1 THU– 10/2 FRI 10/3 SAT 10/4...
UPDATE: 17/09/2026 05:00 PM Dear Valued Customers, Please be informed that our Japan and Taiwan warehouses will be observing several public holidays in late September. To help you plan your shipments in advance, kindly take note of the following arrangements: 🇯🇵 Japan Warehouse 📅 21/09/2026 (Monday) – 23/09/2026 (Wednesday) The warehouse will be closed...
Updated: 11 September 2026, 1:00 PM Dear Valued Customers, The upcoming 25 September 2026 (Friday) is the Mid-Autumn Festival. Our Guangzhou Warehouse will be closed for 2 days from 24 September 2026, with 23 September (Wednesday) being the last day for shipment dispatch. Please refer to the schedule below: Guangzhou Warehouse 23/9 (Wed) 24/9 (Thu) 25/9 (Fri) 26/9...
UPDATE: 10/9/2026 1:00 PM Dear Valued Customers: The coming Sep 16th (Wed.) is Malaysia Day. The Guangzhou warehouse will receive parcels, process orders, and arrange for delivery as usual; the Malaysia customer service team and Alipay reload department will take one day off, and back to normal on Sep 17th (Thurs). For the progress of sea freight unloading, air and sea freight customs...
UPDATE: 20/08/2026 12:00 PM Dear Valued Customers, Please be informed that August 31 (Monday) is Malaysia’s National Day. Kindly take note of the following holiday arrangements: China Warehouse: Operations will continue as usual — parcels will be received and orders will be processed as normal. Malaysia Customer Service & Alipay Top-Up Department:Operations will resume as usual...
Update date:12/08/2026 13:00 pm To Our Valued Customers: Due to the recent increase in East Malaysia and Singapore shipping costs, our company will increase the surcharges for all East Malaysia and Singapore shipping channels tomorrow. The adjustments are as follows: Example: Singapore Private Shipping Cubic （m³） Original price + 15% New price Increased by 18%...
Update Date:10/08/2026 18:00 PM Dear Valued Customers, Warehouses: Japan Mountain Day Date: 11/08/2026 (Tuesday) Due to Japan’s national holiday Mountain Day, 🇯🇵 our Japan warehouse will be closed for one day and will temporarily suspend warehouse operations and receiving services. If you have parcels that need to be sent to our Japan warehouse, we recommend...
Update Date: 10/08/2025 12:00 PM Dear Valued Customers, Warehouse: Thailand Direct Shipping Warehouse Her Majesty The Queen’s Birthday 12/08/2026 (Wednesday) Due to Her Majesty The Queen’s Birthday,Thailand Warehouse will be closed for one day, and receiving & shipping services will be temporarily suspended. To avoid any impact on your shipment arrangement and...
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