*Starting 15/4/2022, Friday 12:00pm, US to Malaysia air freight will be calculated according to the latest price list
*Minimum shipment of general & sensitive cargo: 1kg
*West Malaysia: 10-15 working days; East Malaysia: 13-18 working days
*Shipping fee is calculated based on 1kg as one unit, included customs clearance fee and tax
*The inbound status will be updated within 3 working days after the shipment arrived at Malaysia warehouse, the freight will be provided within 24 working hours after submitting the order.
*One flight every Friday- calculate from the date the parcel arrived at US warehouse
*According to the standard “air freight” algorithm, the shipping fee collected is based on “actual weight” or “volume weight”, depending on which weight is higher.
*The volumetric weight algorithm is (length X width X height) cm/5000= volume
Note: The whole shipping process is expected to take 10-15 working days,
excluding third-party factors such as customs inspection, weather, epidemic, and so on.
The warehouse staff will sign for the parcel immediately, and the customer will only know the latest status of the parcel after it has arrived in Malaysia within 5-10 working days.
About 10 working days to arrange for delivery.
Yes, US shipping has sensitive channel, the minimum shipment is 1kg.
Can, certain type of liquid and digital products can be shipped to Malaysia, but have to use sensitive channel. If you are uncertain which type of products can be shipped, please consult our customer service in advance for verification.
The shipping fee is included tax and customs clearance fee, the customer only needs to pay once will do.
|Inbound 30 days||Free storage|
|More than 30 days||Charge according to number of parcel and 10kg as one unit|
|RM1/day for each parcel|
|More than 45 days||Destroy|
|Example||1-30 days = Free storage, 31 – 45 days = storage fee, more than 45 days= Destroy|
No at this moment because of the epidemic, the number of passenger planes has been reduced, and only cargo planes are available which need to achieve a certain amount of cargo. Normally, if the flight is cancelled this week, probably will get the nearest fight next week.