UPDATE: 25/11/2022 5:00 PM     Dear customers: Prime Minister Datuk Seri Anwar Anwar announced that the coming November 28 (Monday) is a public holiday.   Our customer service, Alipay, and delivery departments will be off for one day until Tuesday; the Guangzhou warehouse is still under closed management, and it is estimated to take until the 27th to receive shipments, and the customers can start to...

UPDATE: 21/11/2022 11:00 AM     Dear Valued Customers:   MyPoz was informed by the Guangzhou warehouse management today- Guangzhou Baiyun District Epidemic Prevention and Control Headquarters announced that to strengthen epidemic prevention and control measures, all warehouses in Guangzhou Baiyun District have suspended logistics activities such as delivering couriers and processing orders.   Guangzhou...

UPDATE: 16/11/2022 5:30 PM     Dear Valued Customers: The coming Nov 18th (Fri) and Nov 19th (Sat) are the 15th general election holidays, MyPoz’s latest holiday arrangements are as below:   MyPoz customer service department will operate as usual on Friday, the Alipay and delivery departments will be off for two days until Monday...

UPDATE: 9/11/2022 3:00 PM     Dear Valued Customers: The pandemic in China has worsened recently, and certain shipping warehouses have imposed lockdowns. To clear doubts, we would like to claim that MyPoz’s Guangzhou warehouse is still operating as usual. Please rest assured to ship to our warehouse.   MyPoz has raised the standards of...

UPDATE: 1/11/2022 10:00 AM     Dear Valued Customers: The Double 11 Crazy Sale is coming. Are you ready for this annual event? Worry no more about the shipping fee if you ship with us! Enjoy up to 22% discount if you make a payment between Nov 7th (Mon) to Nov 20th (Sun).  [T&C applied]...

UPDATE: 18/10/2022 12:00 PM     Dear Valued Customers: Wish to go shopping in Japan, but are still scared of the pandemic situation overseas? Spot on some interesting products on the Japan website, but don’t know how to pay? Would like to find an agent, but are afraid of being scammed? Worried no more, let...

UPDATE: 18/10/2022 12:00 PM     When does the campaign start and end? This campaign is from Oct 20 until Oct 26.   How to calculate the buying fee? The buying fee will be calculated by the assistant.   How to pay? WhatsApp the assistant of the product you want to buy, pay to the...

UPDATE: 17/10/2022 4:30 PM     Dear Valued Customers: The coming Oct 24 (Mon) is Deepavali. Malaysia customer service team and reload department will take one day off and resume working on Oct 25 (Tues); Guangzhou warehouse will receive parcels, process orders, and arrange for delivery as usual.   Due to the long weekend, the...

UPDATE: 12/10/2022 10:00 AM     Dear Valued Customers: As East Malaysia will face monsoon season every year-end, to avoid any damages to our customer’s parcels due to taking in water, MyPoz will provide additional waterproof packaging services- stretch film for the shipments of specific channels shipped from China to East Malaysia (Sabah & Sarawak)...