UPDATE: 1/1/2024 2:00 PM     Dear Valued Customers: As Chinese New Year is approaching, the despatching of air and sea shipments in China will be cut off in advance. If the customers would like to receive the shipments before the New Year, please note the following table: Country *Shipments Arrived Warehouse Date to Receive...

UPDATE: 29/12/2023 5:00 PM     Dear Valued Customers: There is an increase in transportation costs. MyPoz will raise the extra charges for some remote areas from now on.   The minimum charge for each order is RM300, and the shipment over 1m³ will be calculated at RM30/0.1m³. The affected remote areas are: Genting Highlands...

UPDATE: 20/12/2023 11:00 AM     Dear Valued Customers: The coming Dec 25th (Mon) is Christmas. Malaysia customer service team and Alipay reload department will take one day off, and all the inquiries and reload orders will be processed gradually on the next working day. (Gentle reminder: If the customers need to ship on Christmas,...

UPDATE: 15/12/2023 3:00 PM     Dear Valued Customers: Recently, fraud syndicates used different methods to scam people. In response, MyPoz has upgraded the system security regularly to provide customers with a safer online transaction environment.   MyPoz reminds all users to take note of the followings before making orders and doing transactions: Make an...

UPDATE: 14/12/2023 3:00 PM     Dear Valued Customers: According to the latest regulations of Singapore Customs, starting from Jan 1st, 2024 (Mon), the GST on air and sea cargo will be increased from 8% to 9%. The air cargo will only be subject to GST for CIF (Remark 1) with a value of SGD400...

UPDATE: 10/11/2023 5:30 PM     Dear Valued Customers: Due to changes in the shipping procedure, from now on, all users must contact MyPoz customer service in advance to obtain the warehouse addresses before using Australia, United States and Korea shipping services.   MyPoz is not responsible for any goods sent to the original warehouses’...

UPDATE: 8/11/2023 3:00 PM     Dear Valued Customers: The coming Nov 12th (Sun) is Deepavali. Since it falls on a weekend, MyPoz will be off for one day, the customer service and Alipay reload departments will operate as usual on Monday (Nov 13th), and the Guangzhou warehouse will continue receiving parcels, processing orders, and...

UPDATE: 31/10/2023 3:00 PM     Dear Valued Customers: MyPoz was informed that due to insufficient shipping spaces, one of the general cargo flights scheduled to depart to KLIA on Oct 28th (Sat) was delayed and expected to take off again tomorrow (Oct 1st).   Besides, some of the flights from China to Malaysia have...

UPDATE: 27/10/2023 6:00PM     Dear Valued Customers: MyPoz was informed that some of the flights from China to Malaysia were being cancelled due to the bad weather, resulting in reduced flights and shipping spaces, and might have delayed flights in the future. Therefore, MyPoz urges all customers to ship in advance if they have any urgent items.   A small...