UPDATE: 14/7/2023 11:00 AM Dear Valued Customers: The coming July 19 (Wed) is Awal Muharram. MyPoz customer service team and Alipay reload department will operate as usual. At the same time, the China warehouse will receive parcels, process orders, and arrange for delivery as usual. Due to the holiday, the sea freight...
UPDATE: 12/6/2023 3:00 PM Dear Valued Customers: The coming June 22nd (Thurs) is Dragon Boat Festival. On that day, MyPoz customer service and Alipay reload departments are operating as usual; Guagzhou warehouse receives parcels and processes orders as usual, only the despatching of shipments will be affected as followed: Guangzhou Shipping Warehouse 6/21（Wed）...
UPDATE: 8/6/2023 10:00 AM Dear Valued Customers: China’s biggest mid-year promotion is now officially launched! Are you ready to shop and clear your shopping cart? MyPoz can help you to ship and save more! Submit and pay your order between June 12th (Mon) to June 25th (Sun) to get up to RM50 shipping...
UPDATE: 6/6/2023 3:00 PM Dear Valued Customers: MyPoz will adjust the sea shipping prices from China to East Malaysia and the surcharges will be reduced to 0% tomorrow to fulfil the market demand and provide our customers a better user experience. The following is the adjustment of the basic prices: China to Sabah...
UPDATE: 31/5/2023 10:00 AM Dear Valued Customers: In order to meet the market demand, MyPoz will mark down the air shipping price from Korea to Malaysia to provide customers with more favourable prices. The base price will be adjusted as follows: Korea to West Malaysia Weight Before After 1-4kg RM36/kg First RM26/kg Next...
UPDATE: 29/5/2023 2:00 PM Dear Valued Customers: June 5th (Mon) is Agong’s birthday and a public holiday. On that day, the China warehouse will operate as usual, receive parcels, process orders and arrange for despatching normally. Malaysia Alipay reloads department will operate as usual, whereas the customer service team will be off...
UPDATE: 15/5/2023 12:00 PM Dear Valued Customers: To provide customers with more convenient services and improve our user experience, from May onwards, customers can choose to turn on or off the automatic parcel claiming function button in the account. After enabling this function, the customer will receive a reminder when the parcel...
UPDATE: 12/5/2023 4:00 PM Dear Valued Customers: MyPoz’s users will experience system downtime for 8 hours due to scheduled maintenance and upgrade of the server on May 18th (Thurs) from 12 am to 8 am, estimated recover at 8 am or earlier. The customer service/ warehouse/ customer order information will not be...
UPDATE: 8/5/2023 10:00 AM Dear Valued Customers: Singapore Customs Clearance Company informed MyPoz regarding the severe punishments for shipping banned or restricted goods to Singapore. Once the customs officers inspect, they have the right to confiscate the goods and handling fee between SGD 100-400 per order if the recipient does not possess the...
UPDATE: 5/5/2023 12:00 PM Dear Valued Customers: Warehouse: Guangzhou, China General cargo air freight surcharge: Drop from 3% to 0%, the decrease is between RM0.54-1, the retail price of subsequent weight for West Malaysia lowest is RM9/0.5kg; for East Malaysia lowest is RM15/0.5kg Sensitive cargo air freight surcharge: Drop from...
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