What kind of extra order services does MYPOZ provide?
Currently, MYPOZ provides 7 types of customized extra order services, which included:
- Vacuum packaging
– This is the exclusive service introduced by MYPOZ recently, suitable for large volume but light shipments, such as the pillow, plush toys, blanket, and so on.
– The warehouse staff will calculate based on the volumetric weight or actual weight of the package (depends on the shipping channels)
Fee: Minimum RM 10
- SMS service
– The customer will receive an SMS once the shipment arrived in Malaysia
Fee: RM 0.30
- Insurance service
– Suitable for high-risk lost goods, such as expensive electronic products- mobile phones, tablets, smartwatches, game consoles, etc.
– Non-insured items: Fragile items such as acrylic, vases, picture frames, antiques, glass material items, house models, large appliances such as refrigerators, washing machines, and other countries restricted or prohibited goods
– After submitting the insurance service request, the customer service will calculate the final insurance fee and notify the customer
Fee: Minimum RM 25
For more details, please click here: How to purchase the cargo insurance?
- Customized package
– Suitable for e-commerce to use customized courier bags/ boxes to repackage the items or put in some small gifts
Step 1: Notify the customer service once the customized package has inbound and provide its parcel no.
Step 2: The warehouse staff will do the counting of the packaging amount (Service charge: RM 5/every 20 units)
Step 3: Tick [Custom Package] service when submitting the order
Step 4: Edit the receiver info and mention in the remarks the parcel no. of customized packaging
Fee: RM 1/ piece
- Fragile label
– The fragile label will be pasted at the outer package as an alert to the others
Fee: RM 1/ piece
- Blank package
– Use the blank package to replace it with MYPOZ courier bag
Fee: RM 1/ piece
- Order photo
– This service provides the customer with the package after packaging
Fee: RM 1/ piece
8. Box Reinforcement Packaging
– The box is a 5-layer thick airplane packing box. It is pressure resistant. The box after unpacking can be reused if it is not severely squeezed.
– Size :
Large–60*45*50, Weight : 1.2KG
Fee: RM 8
How does it work?
International>> Order submission>> Choose the extra order services
