Update Date: 25/07/2025 18:00 PM Dear Valued Customers, Warehouse: Thailand Direct Shipping Warehouse Thank you for your continued trust and support in our logistics services. To ensure smooth customs clearance and compliance with Thai regulations, we would like to kindly remind all customers that all shipment declarations to our Thailand warehouse must be truthful, complete,...
UPDATE: 15/07/2025 14:00 PM Dear Valued Customers: According to the latest notice from our customs clearance partner at Kuala Lumpur International Airport, Malaysian customs authorities have begun implementing enhanced inspection procedures starting this week. As a result, the clearance process is currently slower than usual, with an estimated lead time of approximately 3 working...
UPDATE: 04/07/2025 18:00 PM Dear Valued Customers: Warehouse: Guangzhou, China General cargo air freight surcharge: Drop from 15% to 12%, the decrease is between RM0.21 – 1.08, the retail price of subsequent weight for West Malaysia lowest is RM 7.84/0.5kg; for East Malaysia lowest is RM 16.80/0.5kg Sensitive cargo air freight surcharge: Drop from 15% to 14%, the decrease is between RM 0.09 – 0.38， the retail...
Update date:03/07/2025 17:00 pm Dear Valued Customers, Thank you for your continued support and trust! To help ease shipping costs and improve your shopping experience, we’ve adjusted the air shipping rates for special sensitive items (West Malaysia / East Malaysia). The new rates are more affordable and will help you save right away! 🚚 New...
Update Date: 02/07/2025 12:00 PM Dear Valued Customers, Warehouse: Thailand Direct Shipping Warehouse Due to the upcoming public holidays in Thailand, the warehouse will be closed on the following dates: 📅 Holiday Dates: Friday, July 11, 2025– Buddhist Lent Day Monday, July 28, 2025– King’s Birthday 🏢 Please note the warehouse will be closed...
Update date:01/07/2025 12:00 pm To our valued customers: Due to recent customs policy adjustments, shipments containing metal components are now subject to stricter inspections, resulting in delays and clearance difficulties for some customers. To ensure your goods can be delivered to Malaysia safely and efficiently, we have coordinated with customs brokers and airline...
UPDATE：24/06/2025 12:00 PM Dear Valued Customers: Jun 27 (Friday) is Awal Muharram. Malaysia customer service team and Alipay reload department will operate as usual. At the same time, the China warehouse will receive parcels, process orders, and arrange for delivery as usual. Due to the weekend, the sea freight unloading, air, sea freight custom clearances, and courier/ logistics delivery will also be affected to...
Update date:20/06/2025 18:00 pm To our valued customers: Due to rising operational costs, please be informed that effective 23rd June 2025, the sea freight base rate for consolidated shipments from China to West Malaysia (for orders exceeding 5 m3) will be adjusted to:RM 360 / m3 To help you enjoy more cost-effective...
UPDATE: 17/06/2025 17:00 PM Dear Valued Customers, Warehouse: Guangzhou Consolidation Warehouse Due to the ongoing heavy rainfall in Guangzhou, Shenzhen, and surrounding areas, we are reaching out with a kind reminder to help ensure your shipments remain safe and protected throughout the logistics process. 🌧 To avoid any risk of damage due to...
UPDATE: 16/06/2025 12:00 PM Dear Valued Customers, Warehouse: Guangzhou Consolidation Warehouse Due to the ongoing changes in the global landscape and the recent tightening of export air freight regulations by China customs authorities, certain goods that were previously eligible for air shipment are now subject to stricter scrutiny. This has led to increased risks...
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