*Sensitive/ Double Free Channel surcharge is 8%, effective from 15/11/2023 at 7:30PM

*The ABX channel can only ship up to 25kg of shipments, if you need to ship more than 25kg of shipments, please use the Skynet channel

*Double free channel is free sensitive and free volumetric weight channel (actual weight will be taken if the difference between volume weight and actual weight is within 20KG, or else charged based on half volumetric weight

*Minimum shipment is 1KG, subsequent weight is calculated per kilogram

*Estimated to receive within 5-7 working days

*The shipment will be charged an extra RM 70 if the length/width/height, any two of it are over 70cm, single side is 140cm or above

*The air freight of the paramedic supplies channel will be effective starting from 29/5/2022, 7:30 pm.

*Paramedic supplies channel is used to deliver medical equipment such as mask, protective clothing, protective cover, goggles, disposable protective gloves

*Masks can be shipped by sensitive channels, and other medical supplies (in small quantities) can use sensitive tax-included channels

*If you need to ship masks and medical supplies in large quantities, please ask customer service for details in advance

*Minimum shipment is 1kg, subsequent kg is calculated per kg, charged based on general cargo surchage

*Estimated receive within 5-7 working days

*Shipping days: Tuesday, Thursday & Sunday

*Free Sensitive Free Volumetric Channel is following the sensitive air freight surcharge: 8%, effective from 15/11/2023 7:30 PM

*The ABX channel can only ship up to 25kg of shipments, if you need to ship more than 25kg of shipments, please contact our customer service for more details

*If the difference between the volumetric weight and the actual weight is within 20 kg, the chargeable weight will be calculated based on half volumetric weight

*Minimum shipment is 1KG, subsequent kg is calculated per kg

*Estimated receive within 7-10 working days

*The shipment will be charged an extra RM 70 if the length/width/height, any two of it are over 70cm, single side is 140cm or above

*Starting from 5/1/2024 (Friday) at 12:00 pm, the sea freight surcharge is 10% for all West Malaysia sea freight orders. 

*Parcel collecting fee is RM 1/ parcel

*Suitable for men’s and women’s clothing, school bags, shoes, furniture arrangement, BB cars, beds, toys, outdoor sports equipments, books, tents, fishing equipments, glasses, bicycles, water bottles, sports protective gear, etc.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 12-18 working days, rural areas might need an extra 7-10 working days，rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

*Starting from 5/1/2024 (Friday) at 12:00 pm, the sea freight surcharge is 10% for all West Malaysia sea freight orders. 

*Parcel collecting fee is RM 1/ parcel

*Please remind the seller to pack properly, as it is unable to view from the outer packaging, to reduce the risk of damaging, and inform our customer service the number of car to be delivered and the order number after submitting the order.

*Suitable for ceramic tiles, toilets, sanitary ware, pesticides and fertilizers, diesel engines (verify in advance), batteries, large machines, sex products (excluding drugs), tires.

*Food, Chinese medicine (more than 5 m³) needs to use special sensitive channel.

*Special declaration: Prohibited items such as Four Loko, alcoholic drinks, rice, cigarrattes, pornographic discs, refrigerants, simulated swords and guns, Tianna/tue water, gas, nitrogen and helium cylinders, inflatable cylinders.

*Please purchase cargo insurance for the laptop and phone as these are high-risk lost items.

*Special sensitive cargo shipped from 0.5 m³, please inform our customer service after submitting the order.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Starting from 5/1/2024 (Friday) at 12:00 pm, the sea freight surcharge is 10% for all West Malaysia sea freight small package orders. 

*Parcel collecting fee is RM 1/ parcel

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 12-18 working days, rural areas might need an extra 7-10 working days，rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

*Starting from 5/1/2024 (Friday) at 12:00 pm, the sea freight surcharge is 10% for all West Malaysia sea freight orders. 

*Parcel collecting fee is RM 1/ parcel

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 12-18 working days, rural areas might need an extra 7-10 working days，rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

*Sarawak Region：

Zone1- Sibu

Zone2- Bintangor/ Kuching/ Sarikei/ Saratok/ Betong/ Mukah/ Bintulu

Zone3- Miri

*Sabah Region：

Zone1- Kota Kinabalu

Zone2- Ranau/ Sandakan/ Lahad Datu/ Tawau/ Beaufort/ Labuan/ Kota Belud/ Kota Marudu/ Semporna/ Kudat/ Keningau

*The East Malaysia sea freight will be calculated based on the new price effective on 18/10/2023, 7:00 pm

*Parcel collecting fee is RM1/ parcel

*Minimum shipping starts from 0.5 m³

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 30 working days, rural areas might need an extra 7-10 working days, rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

*The sea freight is calculated based on the latest price list , effective from Jan 19, 2024

*The sea freight surcharge is 0%, effective from June 7, 2023

*Parcel collecting fee is RM1/ parcel

*Minimum shipping of East Malaysia ABX channel is 1kg; SKYNET channel is 3kg.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Estimated receive within 30 working days, rural areas might need an extra 7-10 working days, rural areas and price list: https://bit.ly/rural-areas-lists

*Gentle reminder: The estimated delivery period is under normal condition, excluded from customs inspections, weather, other uncontrollable factors

*The sea freight surcharge is 0%, effective from June 7.

*Please remind the seller to pack properly, as it is unable to view from the outer packaging, to reduce the risk of damaging, and inform our customer service the number of car to be delivered and the order number after submitting the order.

*Ceramic tiles, toilets, sanitary ware, pesticides and fertilizers, diesel engines (verify in advance), batteries, large machines, sex products (excluding drugs), tires.

*Food, Chinese medicine (more than 5 m³) needs to use special sensitive channel

*Special sensitive cargo shipped from 0.5 m³, please inform our customer service after submitting the order.

*Special declaration: Prohibited items such as Four Loko, alcoholic drinks, rice, cigarrattes, pornographic discs, refrigerants, simulated swords and guns, Tianna/tue water, gas, nitrogen and helium cylinders, inflatable cylinders

*Please purchase cargo insurance for the laptop and phone as these are high-risk lost items.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Starting June 22 (Wednesday), 2022, 7pm onwards, Guangzhou to Singapore collected air freight order will be calculated according to the latest price list.

*Starting from Dec 26, 2023, the GST on air cargo will be increased from 8% to 9%. The air cargo will only be subject to GST for CIF (cost, insurance, freight) with a value of SGD400 or above.

*Sensitive channel is suitable for Batteries/Electronics/Liquid/Cream (Cosmetics)/Plants/Foods

*Minimum order 1 KG. If the volumetric weight is larger than the actual weight, parcel will be charged based on volumetric weight.

*Severe punishments will be imposed for shipping banned or restricted goods once the customs officers inspect, they have the right to confiscate the goods and handling fee between SGD 100-400 per order- https://bit.ly/severe-punishments-to-ship-restricted-goods

*If you are uncertain of the goods classification, please email to [email protected]

*Starting 7/12/2022, Wednesday, 7:00 PM onwards for all Singapore sea freight orders, sea freight surcharge is 18%

*Subject to 9% GST as required by Singapore customs (The payment is based on the currency of the day).

*The sea freight channel will start from the paid orders on Dec 19^th, 2023 (Tues)

Note: The GST for Singapore sea freight parcels will be added directly to the shipping cost after calculation based on the customer’s item value. As for private sea freight, the Singapore delivery party will collect the GST from the recipient by cash on delivery based on the value declared by the customer. Therefore, customers are kindly requested to provide the correct item value.

*Transportation of food or plastic requires an import permit.

*Delivery is only downstairs, not upstairs; if you need the driver to deliver upstairs or moved into the warehouse, please negotiate with the driver.

*If your single item is more than 50kg or a large item, please prepare your forklift and arrange for manpower to unload the shipment as the driver is only assisting in unloading.

*Severe punishments will be imposed for shipping banned or restricted goods once the customs officers inspect, they have the right to confiscate the goods and handling fee between SGD 100-400 per order- https://bit.ly/severe-punishments-to-ship-restricted-goods

*If you are uncertain of the goods classification, please email to [email protected]