Update Date:24/02/2026 12:00 PM Dear Valued Customers, Warehouses: Taiwan Direct Shipping Warehouse To help you better plan your shipments, we would like to remind you that our Taiwan warehouse will be closed on 2/27 (Friday) for Taiwan Peace Memorial Day. Operations will resume as usual on 2/28 (Saturday). If you have any shipping...
UPDATE: 13/02/2026, 13:00 PM Dear Customers, Thank you for your continued support of our freight forwarding services! To enhance your transaction experience, we would like to remind you: For single exchange transactions of RM 10,000 or above, an E-INVOICE will be automatically issued. If you have any questions or need assistance, please feel...
UPDATE: 27/01/2026 12:00 PM Dear Valued Customers: As the Chinese New Year approaches, we would like to express our sincere appreciation for your continued support and trust in MyPoz. Please find below our holiday schedule during the Chinese New Year period: Customer service & Alipay departments: Off from Feb 14th(Sat) to Feb 22th (Sun),...
UPDATE: 20/01/2026, 17:00 PM Dear Customers, Warm greetings from MyPoz! As the New Year approaches, we would like to take this opportunity to sincerely thank you for your continued trust and support. To help you better plan ahead and enjoy a smooth transition into the new year, we would like to gently remind...
UPDATE: 14/01/2026 16:00 PM Dear Valued Customers, Thank you for your continued support of our China–Malaysia consolidation service. We would like to inform you that we have recently received an official notice from GDEX. Due to a large volume of bulk shipments being reassigned and transferred to GDEX within a short period...
UPDATE:12/01/2026 12:00 PM Dear Valued Customers: Warehouse: Guangzhou, China General cargo air freight surcharge: Adjust from 21% to 18%, the decrease is between RM 0.42– RM 0.90, the retail price of subsequent weight for lowest is RM 16.52/kg; for East Malaysia lowest is RM17.70/0.5kg Effective from: 13/01/2026, Tuesday, 7:00 pm onwards for all collected air freight orders from the Guangzhou warehouse. ...
UPDATE: 05/01/2026 2:00 PM Dear Valued Customers: As Chinese New Year is approaching, the despatching of air and sea shipments in China will be cut off in advance. If the customers would like to receive the shipments before the New Year, please note the following table: Country *Shipments Arrived Warehouse Date to Receive before CNY *Last Despatching Date Stop Receiving...
UPDATE: 01/01/2026 17:00 PM Dear Valued Customers: Warehouse: Guangzhou, China Malaysia General cargo air freight surcharge: Adjust from 28% to 21%, the increase is between RM 0.98– RM 2.10, the retail price of subsequent weight for lowest is RM 16.94/kg; for East Malaysia lowest is RM 18.15/0.5kg Malaysia Sensitive cargo air freight surcharge: Adjust from 18% to 15%, the increase is between RM 0.53– RM 1.20 the retail price of subsequent...
Update Date: 23/12/2025, 14:00 PM Dear Valued Customers, Thank you for your continued trust and support of our China–Malaysia consolidation services. We have recently received an official notice from our port and logistics partners. In order to further strengthen safety management and ensure the safety of port operations and maritime transportation, we would like to...
UPDATE: 17/12/2025 11:00 AM Dear Valued Customers: The coming Dec 25th (Thru) is Christmas. Malaysia customer service team and Alipay reload department will take one day off, and all the inquiries and reload orders will be processed gradually on the next working day. (Gentle reminder: If the customers need to ship on Christmas,...
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