UPDATE: 6/6/2023 3:00 PM     Dear Valued Customers: MyPoz will adjust the sea shipping prices from China to East Malaysia and the surcharges will be reduced to 0% tomorrow to fulfil the market demand and provide our customers a better user experience. The following is the adjustment of the basic prices: China to Sabah...

UPDATE: 31/5/2023 10:00 AM     Dear Valued Customers: In order to meet the market demand, MyPoz will mark down the air shipping price from Korea to Malaysia to provide customers with more favourable prices. The base price will be adjusted as follows: Korea to West Malaysia Weight Before After 1-4kg RM36/kg First RM26/kg Next...

UPDATE: 29/5/2023 2:00 PM     Dear Valued Customers: June 5th (Mon) is Agong’s birthday and a public holiday. On that day, the China warehouse will operate as usual, receive parcels, process orders and arrange for despatching normally.   Malaysia Alipay reloads department will operate as usual, whereas the customer service team will be off...

UPDATE: 15/5/2023 12:00 PM     Dear Valued Customers: To provide customers with more convenient services and improve our user experience, from May onwards, customers can choose to turn on or off the automatic parcel claiming function button in the account.   After enabling this function, the customer will receive a reminder when the parcel...

UPDATE: 8/5/2023 10:00 AM     Dear Valued Customers: Singapore Customs Clearance Company informed MyPoz regarding the severe punishments for shipping banned or restricted goods to Singapore. Once the customs officers inspect, they have the right to confiscate the goods and handling fee between SGD 100-400 per order if the recipient does not possess the...

UPDATE: 5/5/2023 12:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Drop from 3% to 0%, the decrease is between RM0.54-1, the retail price of subsequent weight for West Malaysia lowest is RM9/0.5kg; for East Malaysia lowest is RM15/0.5kg   Sensitive cargo air freight surcharge: Drop from...

UPDATE: 28/4/2023 11:00 AM     Dear Valued Customers: To celebrate the coming Parent’s Day, MYPOZ is offering a discount of only RM30 for the first 10kg of sea freight small package, for all the MYPOZ users, if they use the specific sea freight channels and promo codes during the promo period!(only last for 1...

UPDATE: 27/4/2023 11:00 AM     Dear Valued Customers: Starting from last year, MyPoz will automatically clear the points accumulated in the previous year on May 1st every year.   All the points accumulated in the account before May 1st, 2022 12 am will be automatically cleared. MyPoz urged the customers to use the points...

UPDATE: 25/4/2023 5:00 PM     Dear Valued Customers: As Labour Day and Wesak Day are coming, MyPoz will adjust the operations of MyPoz online customer service and Alipay departments. In conjunction with Labour Day, the operation of the Guangzhou warehouse will also be affected. The overall arrangements are as below: Customers Service & Alipay Departments: Holiday 2 days on May 1 (Mon) and May...