UPDATE: 15/5/2023 12:00 PM     Dear Valued Customers: To provide customers with more convenient services and improve our user experience, from May onwards, customers can choose to turn on or off the automatic parcel claiming function button in the account.   After enabling this function, the customer will receive a reminder when the parcel...

UPDATE: 12/5/2023 4:00 PM     Dear Valued Customers: MyPoz’s users will experience system downtime for 8 hours due to scheduled maintenance and upgrade of the server on May 18th (Thurs) from 12 am to 8 am, estimated recover at 8 am or earlier.   The customer service/ warehouse/ customer order information will not be...

UPDATE: 8/5/2023 10:00 AM     Dear Valued Customers: Singapore Customs Clearance Company informed MyPoz regarding the severe punishments for shipping banned or restricted goods to Singapore. Once the customs officers inspect, they have the right to confiscate the goods and handling fee between SGD 100-400 per order if the recipient does not possess the...

UPDATE: 5/5/2023 12:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Drop from 3% to 0%, the decrease is between RM0.54-1, the retail price of subsequent weight for West Malaysia lowest is RM9/0.5kg; for East Malaysia lowest is RM15/0.5kg   Sensitive cargo air freight surcharge: Drop from...

UPDATE: 27/4/2023 11:00 AM     Dear Valued Customers: Starting from last year, MyPoz will automatically clear the points accumulated in the previous year on May 1st every year.   All the points accumulated in the account before May 1st, 2022 12 am will be automatically cleared. MyPoz urged the customers to use the points...

UPDATE: 25/4/2023 5:00 PM     Dear Valued Customers: As Labour Day and Wesak Day are coming, MyPoz will adjust the operations of MyPoz online customer service and Alipay departments. In conjunction with Labour Day, the operation of the Guangzhou warehouse will also be affected. The overall arrangements are as below: Customers Service & Alipay Departments: Holiday 2 days on May 1 (Mon) and May...

UPDATE: 14/4/2023 2:00 PM     Dear Valued Customers: The coming April 22nd (Sat) is Hari Raya. MyPoz online customer service and Alipay reload departments will be off for one day and resume working on April 24th (Mon); the China warehouse will operate as usual. (*Note: If Hari Raya falls on April 21st (Fri), MyPoz...

UPDATE: 19/4/2023 4:00 PM     Dear Valued Customers: Lowest price ever, MyPoz sea freight is only RM320/m³！Don’t miss this chance to buy and ship with us!!! Using the specific shipping channels and the promo codes during the promo period to enjoy this exclusive promotion!   Pay with the promo codes between Apr 3rd (Mon) and...

UPDATE: 27/3/2023 3:00 PM     Dear Valued Customers: The coming Apr 5 (Wed) is the Chinese Qingming Festival. At the same time, shipment despatch of the Guangzhou warehouse will be affected, while MyPoz customer service and Alipay reload departments will operate as usual. The adjustment is as below: Guangzhou Warehouse 4/4（Mon） 5/4（Tues） Receive Parcel...