Update Date: 11/03/2026 12:00PM
Dear Valued Customers,
Thank you for your continued support and trust in MYPOZ. In conjunction with the Johor public holiday and Hari Raya celebration, please take note of our service arrangements below and plan your shipments in advance.
Hari Raya Holiday & Johor Sultan’s Birthday Holiday
21 March (Sat.) – Hari Raya Holiday
Our Customer Service and Exchange Services departments will be closed for one day.
The China warehouse will operate as usual.
23 March (Mon.) – Birthday of His Majesty Sultan of Johor
Our Customer Service and Exchange Services departments will be closed for one day.
The China warehouse will operate as usual.
24 March (Tues.) – Normal operations will resume.
| Guangzhou | 20/03(Fri.) | 21/03(Sat.) | 22/03(Sun.) | 23/03(Mon.) | 24/03(Tues.) |
| Receive parcel | √ | √ | √ | √ | √ |
| Process
order |
√ | √ | √ | √ | √ |
| Despatch shipments | √ | X | √ | √ | √ |
| Customer Support | √ | X | X | X | √ |
| Exchange Services | √ | X | X | X | √ |
Remarks: √ As usual｜X Temporarily stop
Friendly Reminder:
- Delivery within Johor may experience slight delays during the holiday period.
- Sea freight container unloading, air-sea clearance, and courier deliveries are expected to be affected starting from 18 March and are anticipated to resume normal operations on 26 March
- Our China warehouse will continue to operate as usual, including parcel receiving, order processing, and shipment arrangements.
- If you require shipment during the holiday, please use online top-up and payment to avoid delays.
- To prevent possible shipment delays, we recommend arranging your shipments in advance.
If you have any questions or require assistance, please feel free to contact our customer service team: WhatsApp: 012-374 2238
MYPOZ will continue to serve you with dedication and efficiency. Thank you for your understanding and support. Wishing you a pleasant holiday!
From
MYPOZ Malaysia Customer Service Department
