UPDATE: 13/05/2025 03:00 PM   Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Adjust from 12% to 21%, the adjust is between RM 1.26 – RM 1.80, the retail price of subsequent weight for West Malaysia lowest is RM 8.47/0.5kg; for East Malaysia lowest is RM 18.15/0.5kg   Effective from: 15/05/2025, Thrusday, 7:00 pm onwards for all collected air freight orders from the Guangzhou warehouse   Thank you!     Sincerely, MYPOZ AIR FREIGHT DEPARTMENT  

Updated: 07/05/2025 17:00 PM   Dear Valued Customer, Please refer to the following service arrangements for the upcoming Vesak Day holiday on 12/05/2025 (Monday): ✅ Guangzhou, Korea, and Thailand warehouses: Operating as usual (parcel receiving, order processing, and outbound shipments) ✅ Customer service and redemption services: Closed for 1 day, will resume normal operations on 13/05/2025 (Tuesday) ✅ Taiwan...

Update date: 06/05/2025 12:00 pm   Dear Valued Customers: According to the latest customs requirements, for all shipments via sea freight, especially those involving machinery and equipment, please be sure to fill in the correct product name when adding the package and declare the equipment status new or used.   📌 Please note: If used machines...

Update Date: 29/04/2025 15:00PM   Dear Valued Customer, We are pleased to inform you that the air freight duty-paid channel will officially resume operations on Friday, May 2, 2025. All shipments through this channel can be arranged as usual starting from that date. Please plan your shipments accordingly based on your logistics needs. Should you have...

Updated on: 22/04/2025, 18:00 PM   Dear Valued Customers,   We have received an urgent notice from the airline regarding a sudden mechanical failure affecting one of their cargo aircrafts. As a result, related flights scheduled for this week are expected to experience delays of approximately 2 days.   We have taken immediate action to reroute shipments dispatched last night via alternative airlines. However, since the affected aircraft was a dedicated freighter, the sudden shift in cargo volume has overwhelmed available capacity across other carriers. Transportation resources are currently very tight.   We are actively coordinating with all parties to minimize the impact of this delay. Please rest assured that your shipments will be given priority whenever space becomes available, and we are doing our utmost to manage the time sensitivity.   We sincerely apologize for any inconvenience this may cause. Should you have any questions or require further assistance, please feel free to contact us at any time.   Sincerely, MYPOZ CUSTOMER SERVICE DEPARTMENT

Updated on: 17/04/2025, 16:00 PM   Dear Valued Customers,   To ensure every order is delivered accurately and efficiently, please take note of the following effective immediately:   1. No changes to the shipping address will be allowed once an order has left the warehouse, to avoid delivery errors or delays. 2. For Private Sea Freight shipments, large or bulky items may be packed or dispatched before full payment is completed. Therefore, we are unable to make any address changes or other modifications. Please double-check your shipping details before placing your order.   For the safety of your parcels, please double-check your shipping information before place an order. Sincerely, MYPOZ CUSTOMER SERVICE DEPARTMENT

UPDATE: 14/04/2025 16:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   General cargo air freight surcharge: Drop from 17% to 12%, the decrease is between RM0.70 – 1.00, the retail price of subsequent weight for West Malaysia lowest is RM 7.84/0.5kg; for East Malaysia lowest is RM 16.80/0.5kg   Sensitive cargo air freight surcharge: Drop from 17% to 15%, the decrease is between RM 0.18 – 0.48， the retail...

UPDATE: 08/04/2025  3:00 PM     Dear Valued Customers:   Warehouse: Guangzhou, China   In order to comply with national export control regulations and avoid violating relevant policies and laws, we hereby remind all customers to pay attention to the following list of prohibited items for export. Please ensure that the category and information of...