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To our valued customers: April 10th (Wednesday) will usher in the annual Eid al-Fitr. On that day, our customer service and Alipay recharge departments will operate as usual, and China warehouse operations will not be affected. In addition, shipping container unpacking, air and sea customs clearance, and express/logistics delivery are expected to be affected to...

Dear customers The upcoming Tomb-Sweeping Day (Thursday), April 4, is also a public holiday in China, which is expected to affect flights around the Tomb-Sweeping Day holiday. Our Guangzhou warehouse will receive packages and process orders as usual, but the following adjustments will be made to delivery: Guangzhou Warehouse 03/04(Wednesday) 04/04(Thursday) Sign for package √...

Dear Valued Customers, Malaysian customs will carry out large-scale customs inspection in Port Klang on the container unloaded at West Port and North Port due to the festive season starting from 20/03/2024. At the same time, the import taxes for all items will also have adjustments. The current customs clearance time for MyPoz’s containers is...

Dear valued customer, Gentle reminder: Due to the announcement from the Malaysian Customs on March 13, 2024, the goods will be inspected more carefully. The goods will be cleared by the Malaysian customs clearance department to a certain extent. Regarding this, Mypoz cannot know the estimated timeliness. For customers who use air freight, based on...

Dear valued customers: March 23 (Saturday) is coming, the 66th birthday of His Highness Sultan Ibrahim of Johor, and that day is also a public holiday in Johor.   Our customer service and Alipay recharge departments will operate as usual on that day. We are hereby notified. Deliveries in the Johor area will also be...

UPDATE: 18/1/2024 12:00 PM     Dear Valued Customers: Due to the recent increase in the shipping costs of East Malaysia sea freight small package channels, MyPoz will increase the base shipping price of the respective channel tomorrow. The adjustments are as follows: East Malaysia Sea Freight Small Package (Skynet) Weight Original Price New Price...

UPDATE: 16/1/2024 4:00 PM     Dear Valued Customers: MyPoz was informed that due to insufficient shipping spaces as Chinese New Year is approaching, the general cargo flights scheduled to depart to KLIA on Jan 14th (Sun) were delayed and expected to affect the general cargo shipments that were despatched during Jan 11th (Thurs) and...

UPDATE: 16/1/2024 3:00 PM     Dear Valued Customers: As Chinese New Year is approaching, the following are MyPoz’s holiday arrangements: Customer service & Alipay departments: Off from Feb 7th (Wed) to Feb 18th (Sun), back to work on Feb 19th (Mon) Guangzhou warehouse: Off from Feb 7th (Wed) to Feb 18th (Sun), last receiving...