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Long Distance Shipping, Zero Distance Remote Control

UK SHIPPING

英国集运
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  • UK SHIPPING PRICE LIST
  • SHIPPING NOTES
  • FREQUENTLY ASKED QUESTIONS

UK Shipping Price List

英国运费表
UK- West Malaysia
  • 1-4kg
  • First 1kg RM60
  • Subsequent 1kg RM49
  • 5-10kg
  • First 1kg RM60
  • Subsequent 1kg RM43
  • 11kg> RM41
  • 51kg> RM39
  • 101kg> RM35
RM35.00
UK- West Malaysia
  • 1-4kg
  • First1kg RM68
  • Subsequent 1kg RM60
  • 5-10kg
  • First 1kg RM68
  • Subsequent 1kg RM54
  • 11kg> RM52
  • 51kg> RM50
  • 101kg> RM46
RM46.00
Gentle Reminder

*Minimum shipment: General cargo- 1kg, Sensitive cargo- 10kg with an extra charge of RM5/kg

*Delivery validity: West Malaysia- 7-15 working days after departing; East Malaysia- 15-18 working days

*Air freight surcharge is 20%, included tax and customs clearance

*One flight every two weeks, in case there is a holiday, peak season, bad weather, third party factor caused any delays to the delivery are out of our control.

*According to the standard “air freight” algorithm, the freight collected is based on the “actual weight” or “volume weight”, depending on which weight is higher.

*The volumetric weight algorithm is (length X width X height) cm/6000= volume

Shipping Notes

注意事项
01
The overseas customer service will update inbound within 2 working days after the parcel arrived at the warehouse.
02
The inbound update might be delayed due to the time lag between Malaysia and UK is about 7 hours.
03
The shipping fee will be provided within 24 hours once the parcel has updated inbound.
04
After the payment is done, the flight will be arranged within 3-5 working days.
05
Expected to receive within 5 working days after arriving in Malaysia.
06
Minimum shipment is 10kg with an extra charge of RM5/kg.
07
Large amount of sensitive cargo needs to charge extra RM5/kg (special sensitive channel) by using special code: Minggan-MPxxxxx
08
Please provide the customer service product's photo and amount to verify the correct shipping channel.
09
Liquid needs to provide MSDS (Malaysia Safety Data Sheet),responsibility is borne to customers who intended to smuggle.
10
If the parcel does not indicate the MP number, USD 5 will be charged as the fee for finding the parcel.
11
If cannot provide us any effective message, maybe cannot verify the parcel. Investigation period will be 15 days only.
12
Overdue will be considered as not received by local warehouse and we will not bear for any compensation.
13
If the product has been insured, the scope of compensation is for the parcel loss only but not cover any damages.
14
To purchase insurance, please provide proof of purchase, outer parcel's and item's photo to our customer service.

Frequently Asked Questions

英国常见询问
01
UK Shipping Procedure

02
Why does the courier website show that it has been signed, but the system has not updated the inbound status?

The warehouse staff will sign for the parcel immediately once it arrived at the warehouse, the overseas customer service will update inbound within 2 working days. The update might have some delays due to the time lag.

03
How long will it take to receive the parcel?

After making payment, expected to arrange for delivery within 3 working days.

04
Is there any sensitive channel?

UK has sensitive channel, the minimum shipment is 10kg with an extra charge of RM5/kg. If the customer is uncertain the classification of goods, please consult our customer service in advance.

05
Can liquid and digital products be shipped to Malaysia?

Can, certain type of liquid and digital products (without battery) can be shipped only through sensitive channel. If the customer is uncertain the classification of goods, please consult our customer service in advance.

06
Is there anything that cannot be shipped?
  1. Alcoholic, spray, flammable substances, corrosive materials, explosives, toxic gases, oxidizing substances, cigarettes, animals and plants, weapons, drugs, etc.
  2. Certain type of products depends on the amount to ship, please provide our customer service the products’s photo and amount for verification.
07
Is the shipping fee included the import tax?

The shipping fee is included the tax and customs clearance fees, the customer only needs to pay once will do.

08
Is there any warehousing service?
Storage Service
Inbound for 30 days Free storage
More than 30 days Charge based on number of parcel and 10kg as one unit
Every parcel RM1/ day
More than 45 days Destroy
Example 1-30 days = Free storage, 31-45 days = Storage fee, more than 45 days = Destroy
09
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